That means that they need to learn how to listen to their colleagues, solve project problems with others, resolve interpersonal conflicts, and more. Cooperation is a skill that moves projects. As almost every project is done in a team, your employees need to cooperate to achieve results.
Your employees can learn how to cooperate through:. Learn how to effectively bring your team together, what makes it tick, and how to get more from your employees! This is an integral skill that is a must-include in the communication and cooperation areas of improvement. Active listening is an essential skill that helps understand what others say, give considered responses, and remember the necessary information for later.
It requires lots of concentration and switching off the auto mode our brain loves so much. For anyone who wants to improve active listening skills, they can:. These golden rules can significantly enhance comprehension when listening to others.
Continued training and non-stop self-development is becoming the new norm today. The professionals who want to meet labor market demand have to study new things throughout their careers. Self-motivation to study is a distinct sign that an employee is strongly interested in their work. As a business owner, you could help your employees to learn something new by:. This is an integral part of any workplace improvement.
It helps workers and teams see the mistakes they make at work and encourages them to find new ways to resolve them. The purpose of giving feedback is simple. Although, not every employer can give quality feedback to their employees.
Try these techniques to help both you and your team get it right:. Learn what performance improvement plan is, how to compile a great one and how to implement it effectively to get the results you need…. These techniques help to minimize possible negative emotions while encouraging an employee to learn and do better next time. Being more flexible, within reason, take time and energy to master. To target this key area of improvement for employees, you can try these techniques:.
Why do we talk about leadership as an essential skill for any employee — not only a manager? Well, because, arguably, we need to learn leading ourselves in order to be able to lead others:. Among all the improvement areas above leadership is the most versatile. When people feel supported by their leadership with both positive feedback and constructive criticism, they are more likely to grow in their career and become a more effective contributor over time.
Many managers perform regular, one-on-one performance reviews with their direct reports to evaluate their work and provide them with useful feedback on areas of improvement. Every individual, including managers, can work to improve specific skills in order to:.
Improved performance can benefit everyone in the workplace by saving time and money, producing higher-quality work and increasing employee morale and retention.
While you should provide individuals with feedback based on their specific work, skill set and role, there are some common areas of improvement you might consider when evaluating performance. Here are 20 common areas of improvement for employees with recommendations for improving each:.
The better people can multitask, meet deadlines and manage their time, the more productive they will be at work. Good time management skills can also make their job less stressful, providing them with more time to work on projects and career development opportunities they are passionate about. Ways to improve time management: Creating to-do lists, using free scheduling software or applications, using task-tracking programs, setting digital reminders and managing a daily or weekly schedule closely.
Keep track of how you spend your time and evaluate whether your schedule is optimized for your priorities and goals. Good customer service can significantly affect a company's reputation and ability to get repeat customers. For example, customer service skills are also applicable when working with colleagues. Ways to improve customer service: Shadow and mimic a coworker known for their excellent customer service, ask a colleague or manager to practice customer interactions or explain how to handle challenging situations, take online service training courses or work with a customer service coach.
Teams who collaborate well can reach objectives and solve problems faster, easier and often better as a group versus separately. Working in a group effectively can also diversify decisions and workflows, making processes smoother and improving the product or service's outcomes. Ways to improve teamwork: Develop communication and interpersonal skills, speak with coworkers in person rather than always digitally, compliment them for a job well done, take time to celebrate achievements and milestones, schedule regular team lunches or outings to encourage discussion and camaraderie outside the office.
Read more: Teamwork Skills: Definition and Examples. Interpersonal skills—the ability to communicate and interact with people effectively—can help people connect with colleagues and customers alike. These skills can help make individuals better team members and improve customer service. Ways to improve interpersonal skills: Take courses on or practice traits such as active listening and empathy. Observe other employees' interpersonal interactions or work with a mentor on this skill.
Maintain eye contact and be aware of body language during meetings and conversations. Related: Interpersonal Skills: Definitions and Examples.
Communication skills can be written, verbal and nonverbal. Communicating well can help individuals be productive and well-organized—and it's good for morale. Ways to improve verbal and nonverbal communication: To improve communication skills, talk to coworkers face-to-face when possible, listen closely when they speak and ask questions.
Practice what you are going to say before you say it if needed. Pay attention to body language and adjust your communication style accordingly. Written communication skills are important for professional development. Many jobs require some level of writing, whether your team creates briefs, proposals, presentations, analyses or correspondence with colleagues, clients or customers.
Ways to improve writing skills: Study the company style guide for communications and written content if available, install a free spelling and grammar checker to find writing mistakes, ask a colleague or manager to proof or review content and offer feedback on how to improve it. Related: Communication Skills: Definitions and Examples. While accepting and applying helpful feedback takes practice, it can also help people make better decisions and improve performance.
Thank the person who gives you the feedback, regardless of whether you agree with them. For example, " I appreciate you taking the time to give me some advice. Good organization skills can help people be more productive, focused and efficient at work. Your well-organized team members are likely able to gets tasks done on time and with less stress. Ways to improve organization: Create a schedule each day that lists the things you need to do and in what order.
Create a clean work environment to avoid losing documents or to-do lists in piles of paperwork. Use digital records and daily organizers to reduce the amount of paper to manage. Create electronic filing systems for all projects to quickly and easily access them when needed. If you maintain more flexibility at work, your team members may find it easier to adapt to change and take on multiple responsibilities. Organization can make time management much easier.
Encourage your employees to create a daily schedule of the top three or four tasks in order of priority that they need to focus on. Good customer service is the cornerstone of every great business. Even if your business already has a reputation as a customer-friendly establishment, this is one area of improvement for employees that you can never spend too much time on.
Then encourage your employees to follow your lead. Conflict among employees is bound to happen even in the most well-adjusted teams. Sometimes, the stress just overwhelms and friction produces a flame.
Effective listening — not just hearing — is essential for communication and the success of your business. So much so that we tend to rely on it for everything. Make that style guide available to everyone perhaps in the employee handbook , and then encourage your team members to refer to it whenever possible.
To help your employees stretch and grow in the way they work, encourage them to set and strive to meet new goals. A surefire way to help your team members reach their goals is to create an employee development plan they can follow. The development plan acts as a road map of sorts that shows team members the steps they need to take to succeed. Feedback and constructive criticism are a critical component of improving the way your employees work.
But accepting feedback and constructive criticism can be difficult sometimes. Especially when your employees are giving their best. Do your part to make feedback and criticism as painless as possible, but train your employees to accept the advice with an open mind. A big part of your job as a manager is to keep your team focused and engaged. But your employees can learn how to improve their productivity and work performance on their own.
There are plenty of strategies they can employ many of them the same as you would use to keep themselves motivated and on track to succeed. We all think we have patience. That is, until work gets difficult and we begin losing our cool at the smallest problem. You can encourage them to improve their patience with a little practice. When you feel like they might be on the verge of losing their cool, instruct them to close their eyes, breathe deeply, and slowly count to 10 in their head.
This simple technique can help them restore their patience during even the most trying of circumstances. Once they understand what their coworker is going through, they can begin to see things from a new perspective.
This helps them see why their coworker may be distracted at work, making more mistakes than usual, or getting irritated easily.
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